New shuttle routes aim to improve student experience during construction – The Quinnipiac Chronicle

This semester, Quinnipiac University Shuttle Routes have been updated to reflect ongoing construction and new parking policies.

Blue and yellow shuttle routes are now green and orange. The red, orange, and green shuttles are now used as the York Hill Express, which only runs between the Mount Carmel and York Hill campuses. Blue and yellow shuttles go to York Hill, Mount Carmel, Theater Arts Center, Whitney Village and Westwoods.

Students can now rate their commute experience on the Quinnipiac mobile app. (Jack Muscatello)

“We were making some changes to the shuttles for this year, and in naming the Bobcat Express, the colors blue and yellow seemed appropriate,” Patti Pragano, executive assistant to the chief public safety officer, wrote in an email to the Chronicle.

Haley Ruccio, a second-year 3+1 film, television and media arts student, said she felt the new change made it harder to navigate the shuttle.

“I think the route and stop changes have been very confusing, especially because the green and orange shuttle routes have completely changed along with the blue and yellow shuttle routes,” Ruccio wrote in an email. .

Instead of a bigger bus, there is now a smaller handicapped-accessible bus that goes to North Haven, said Tony Reyes, chief public safety officer.

Arrival times have additionally changed, as shuttles arrive later than expected in previous semesters, Reyes said. Before they were listed but now shuttle mobile app is updating with shuttle locations.

The Westwood Lot is now a constant stop, to encourage more students to use it, Reyes said. It’s also because the Whitney Lot is no longer a stop, due to construction and lack of student use.

Due to works, the shuttles do not currently stop at the Lot Sud shuttle stop. Instead, they now go to Harwood Gate in an effort to minimize student wait times, Reyes said.

“We are temporarily using Harwood Gate as a shuttle stop until we find a more permanent location,” Reyes said. “And part of that is just finalizing some permits.”

Shannon Brickett, a junior maths student, said the stoppage of the move didn’t have a huge impact on her ability to get to class on time.

“At first I was annoyed with the move from South Lot (stop), but when I think about it, you either take a long time to walk to the cafe (from) Harwood Gate, if you’re in South Lot, you’re taking a long time to walk to the CCE, so it doesn’t matter where it is,” Brickett said.

Brickett said as she usually waits at the stop for the next shuttle, the mobile app has specific arrival times for her when using her.

However, Ruccio said his experience with the mobile app was confusing. She said she’s also had experiences where the shuttle didn’t travel the route it was listed under.

“There are a lot of discrepancies between what the shuttle tracking app says and what is the reality,” Ruccio said. “Schedules are never accurate and there are almost always more shuttles that are not tracked on the app.”

Reyes said he wanted to improve the shuttle experience as more students use the shuttle as their primary mode of transportation.

“We want students to use (shuttles), it’s going to help alleviate the parking situation on campus,” Reyes said.

The commute app now gives students the ability to rate their commute experience. Suggestions collected from the app may change the direction in which shuttles operate in the future, Reyes said.

Reyes encourages students to provide feedback by phone or email, whether about a good or bad experience they had.

“We are constantly evaluating the shuttle experience,” Reyes said. “It’s very important for us to make sure it’s the best it can be.

Reyes said that if there are any changes, such as the movement stopping or the shuttle breaking down,